Thank you for choosing Viking Lab Supply! Below is our shipping policy to guide you through the process:
Our normal processing time is 1-3 business days. Please note that this processing time may vary during peak seasons or due to unforeseen circumstances. We strive to process orders as quickly as possible to ensure timely delivery to our customers.
Please allow up to 1 week for delivery after the processing time. Delivery times may vary depending on your location, shipping method, and any external factors affecting postal services. While we aim for prompt delivery, please understand that occasional delays may occur, especially during busy periods or adverse weather conditions.
We ship to the address provided during checkout. It is the responsibility of the customer to ensure that the shipping address is accurate and complete. Viking Lab Supply is not liable for any delays, lost, or stolen items resulting from incorrect or incomplete shipping information provided by the customer. Please double-check your shipping details, including your full name and address, to avoid any delivery issues.
In the event that a package is returned to us due to an incorrect address provided by the customer, the customer may be required to cover the shipping fee for reshipment. We will contact you to arrange for the correct shipping information and additional payment if necessary.
Once your order has been shipped, we will provide you with a tracking number via email or through your account dashboard. You can use this tracking number to monitor the status of your package until it is successfully delivered. Please keep an eye on your tracking information for updates on the delivery status of your order.
We primarily use Priority Mail and Priority Mail Express services provided by the United States Postal Service (USPS) for shipping. These services offer reliable and efficient delivery with tracking options for added peace of mind. However, please note that shipping rates and delivery times may vary depending on your location and chosen shipping method.
Shipping rates may vary based on your location, the weight and dimensions of your package, and the selected shipping method. We strive to offer competitive shipping rates and may occasionally provide promotions or discounts on shipping fees. Please refer to the shipping calculator during checkout for accurate shipping costs based on your specific order details and delivery address.